Privacy Policy

At Kensington Supplies Shop, operating via equipt-equestrian.com, we are committed to excellence not only in the premium equestrian equipment we provide but also in protecting the privacy and security of our customers’ information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

By using our Site, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the Site.

1. Information We Collect

We collect information that you provide directly to us and information about your use of the Site through automated technologies.

Personal Information You Provide:

• Identifiers: Such as your name, shipping address, email address, and phone number when you create an account, make a purchase, or contact our customer service.
• Commercial Information: Records of products purchased, obtained, or considered, and your purchasing history.
• Payment Information: When you make a purchase, our payment processors (Visa, MasterCard, JCB, PayPal) collect your payment card details or other financial information. We do not store complete card details on our servers.

Automatically Collected Information:

• Device and Usage Data: Information about your device and how you interact with our Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Location Data: We derive a general geographic location (e.g., country) from your IP address to ensure we can provide our services to your region (excluding Asia and certain remote areas) and for tax purposes.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• To process and fulfill your orders for our premium equestrian products (Bridles, Saddles, Girths, etc.).
• To communicate with you about your orders, account, and our products, and to respond to your inquiries.
• To improve, personalize, and optimize your experience on our Site.
• To prevent fraud and enhance the security of our Site.
• To comply with legal obligations and enforce our terms and conditions.

3. Sharing and Disclosure of Information

Kensington Supplies Shop values your trust. We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party service providers who perform services on our behalf, such as payment processing (Visa, MasterCard, JCB, PayPal), order fulfillment, shipping (e.g., UPS, FedEx), marketing, and IT services. These parties are contractually obligated to use your information only to provide these services.
• Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of ourselves, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

Your personal information is stored on secure servers in the United States. We implement a variety of technical and organizational security measures designed to protect the confidentiality and integrity of your information, consistent with the high quality we demand in our equestrian products.

We use industry-standard encryption technology (such as SSL) to protect your payment information during transmission. We never store your complete payment card details on our servers after processing your transaction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• Access and Portability: The right to know what personal information we hold about you and to request a copy.
• Correction: The right to request that we correct inaccurate information about you.
• Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
• Marketing Communications: You can opt-out of receiving marketing emails from us by using the unsubscribe link provided in every email.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

6. Cookies and Tracking Technologies

Like many websites, we use “cookies” and similar tracking technologies (e.g., web beacons) to enhance your experience and gather information about visitors and visits to our Site.

We use cookies for:

• Essential operations, such as keeping items in your shopping cart.
• Functionality, to remember your preferences and settings.
• Analytics, to understand how visitors use our Site so we can improve it.
• Advertising, to deliver relevant ads about our products to you on other websites.

You can control cookies through your browser settings. Please note that disabling cookies may limit your ability to use some features of our Site.

7. International Data Transfers

Our company is based in the United States. If you are located outside the U.S., please be aware that any information you provide to us will be transferred to and processed in the U.S. By using our Site, you consent to this transfer.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our Site with a revised “Last Updated” date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact our dedicated customer service team.